Microsoft Windows 10

Solicited Remote Assistance must not be allowed

STIG ID: WN10-CC-000155 | SRG: SRG-OS-000138-GPOS-00069 | Severity: High | CCI: CCI-001090 | Vulnerability ID: V-220823

Description

Remote assistance allows another user to view or take control of the local session of a user. Solicited assistance is help that is specifically requested by the local user. This may allow unauthorized parties access to the resources on the computer.

Check

C-22538r554954_chk

If the following registry value does not exist or is not configured as specified, this is a finding:Registry Hive: HKEY_LOCAL_MACHINERegistry Path: \SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\Value Name: fAllowToGetHelpValue Type: REG_DWORDValue: 0

Fix

F-22527r554955_fix

Configure the policy value for Computer Configuration >> Administrative Templates >> System >> Remote Assistance >> "Configure Solicited Remote Assistance" to "Disabled".